Data controller. Nexus Instrument Gear, contact@nexusintrumentgear.com.
Data we collect. Identity and contact details, delivery/billing address, order history, payment confirmation (we do not store full card numbers), and technical data (IP, cookies).
Purposes & legal bases.
- Processing orders & delivery — performance of the contract.
- Customer support & warranty — contract / legitimate interest.
- Marketing emails — your consent (opt-in; unsubscribe anytime).
- Site security & analytics — legitimate interest / consent for cookies.
- Legal & accounting obligations — legal obligation.
Recipients. Payment providers, carriers, IT/hosting and email service providers, strictly as needed to fulfil the above.
Retention. Order/accounting data: 10 years (legal requirement); customer account data: for the account’s lifetime; marketing consent: until withdrawal or 3 years of inactivity.
Your rights. Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. Exercise them at contact@nexusinstrumentgear.com. You may also lodge a complaint with the French authority, the CNIL ().
Cookies. See the Cookie Policy.